State Farm® Insurance Agent Alan Zimmerer

"A lady ran into our Honda Van April 23, 2024 damaging it. State Farm Claims towed our Van away and after delay tried to send me from home in Fort Worth to NW Oklahoma City for a rental vehicle! (Anette or Donna tried to help.) SF Claims ignored a letter on fair market value from our Certified Mechanic who had serviced the Van since new, it was also low mileage, SF ignored it. SF made a low-ball offer on our Van which I refused and I asked them to return our Van. Also said they were "taking the rental vehicle away". (Nice pressure tactic, right?) After THREE written demands for return of our Van over months still our Van was not returned! (I am a disabled Vietnam Veteran and a large Army green three-wheel recumbent bike was custom built for me to strengthen my legs weakening due to Agent Orange. I needed our Van to transport our two bikes.) SF produced a ridiculous $14,000 estimate on our Van which included things it did not have and a model it was not! I bought a vehicle for $20,000 cash to have a vehicle to temporarily replace our Van and insured it with a different company. A Lawyer colleague offered to help me, he immediately wrote a demand to SF Claims. Our Van was finally returned AFTER OVER FIVE MONTHS! It was returned with a broken windshield I had replaced ($400), a siphoned gas tank and interior mold where rain water had leaked in. ! I had the 4/23/24 wreck damage repaired for $3,250 cash not even close to $14,000! I also had to buy a $200 Engine module because the "Van had sat too long". Our Van is fine now except for the remaining cosmetic damage caused by SF not by the lady. I FINALLY received a Check from SF for property damage and loss of use of our Van 13+ MONTHS AFTER THE LADY HIT ME ON 4/23/24! My Attorney wanted to sue SF for Unfair Claims Settlement Practices and Deceptive TradePractices but I did not want to be involved in litigation with SF for 2-3 years. I have been a SF Insured for over 50 years, about 40 with Alan Zimmerer, and I have NEVER caused a wreck. I have easily paid over $100,000 in premiums. Due to SF Claims I have lost confidence in SF! And in Alan, he is NOT MY AGENT, he refused to help me and clearly proved the sole Agent he is. After months and I HAD TO accept help from an Attorney, Alan said he couldn't even talk to me. He didn't help before either to my knowledge. Beware-- Alan is NOT your Agent! I no longer view SF as "a good neighbor" or being there to fairly help me and our family. My wife a University Graduate Chair and I longtime attorney are leaders in our community and church, we will no longer recommend State Farm. If they treat us this way, how do they treat others? We treat snakes in the grass with great caution. The same from now on with State Farm. Caveat Emptor."

"Been with State Farm agent Allen Zimmerer for over 35 years. He and his office have always been very helpful when I needed to make claims or change my coverage. This agent will be there when you need him."

"Donna is an amazing professional. She does her job well, and makes you feel like part of her family. I wish there was someone like her working at every business that I have to interact with."

"Very nice profesional staff."

"Alan and his team are so friendly and knowledgeable. They make me feel like family every time I call or stop in. I highly recommend Alan Zimmerer State Farm!"

"I've never had a better experience with an insurance agent. Alan is always there when you need him and is very passionate about doing what's right for the customer."

"I have been with State Farm for 30 years. I have been a member of Alan ZImmerer's office for 15 years and have had nothing but the best experience. Donna has handled several loans for me and my family and has always found me the best option. I think of Donna as not only my go to insurance contact, but as a friend. I highly recommend this office."

"Friendly staff! Very trustworthy and knowledgeable! I would recommend Alan and his team for your Insurance needs!"

"Great office! Friendly staff!"

"Car Insurance is the Biggest racket around. GOOD LUCK FOLKS."

"Allen and staff are so knowledgeable and polite they make you feel like family. For over 40 yrs my family has been with State Farm Ins."